Ivra Kurser logga - Göteborg
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kurser i Göteborg

Terms and conditions

You can only book a course for yourself or for someone for whom you are a guardian. When you choose to send the booking, you will receive a confirmation with payment details to your email and by SMS. You are responsible for contacting us if the confirmation does not arrive and keeping your contact information up to date so that you do not miss important information from us.

Payment must be made within 14 days after registration. In case of payment reminder by letter, a reminder and invoice fee of 150 SEK will be added.

If you choose a course marked with "queue," you are booking a waiting list spot. You do not need to pay the fee. This will also be shown in your confirmation. We will contact you as soon as a spot becomes available.

Cancellation policy

Cancellation must be made in writing to info@ivrakurser.se. Non-payment or absence at course start does not lead to cancellation.

You can cancel without cost within 14 days of your registration. This is in accordance with the distance purchase law. If the course has started during your withdrawal period, you agree to pay for the sessions that have passed when you notify us that you have changed your mind, according to these terms.

For later cancellations, we charge a fee of 150 SEK. When the registration becomes binding, you are liable for the entire course fee.

Registration for courses with three or fewer sessions becomes binding four days before the start of the course.

Registration for courses with more than three sessions becomes binding four days after the start of the course (bank holidays are included, i.e., cancellation for Friday courses must be made no later than Tuesday). You can try our longer courses! This also applies when registering after the ordinary course start.

Platsgaranti (subscription)

When you book a course with us, you can choose to book for a semester or our "platsgaranti" (guaranteed spot in the class) subscription. If you choose the platsgaranti, this will apply for the coming semesters:

You are guaranteed a spot until you choose to cancel, and you don't have to worry about booking on time. When you reach an age limit, you will automatically get a spot in an older group in the same location. If there is an intermediate group in the same location, you will automatically get a spot in this.

If you choose this option, we will continue to register you/your child shortly before the ordinary registration period opens, and you will receive a confirmation to your email. You will have 90 days to pay the course fee (usually, the payment deadline is 14 days).

Cancellation policy for platsgaranti:
You can change your platsgaranti without cost until the confirmation is sent out. We will remind you of the opportunity to change your choice at least one week before we send out the confirmations.

After that, the cancellation fee is 150 SEK until the registration becomes binding.

The registration becomes binding with full payment obligation about one month before the start of the course (the date for each semester is sent out with the confirmation of the registration). When the registration becomes binding, you can still choose to switch to another course with available spots.

Guaranteed spot when registering for waiting list:
If you choose a guaranteed spot when booking a waiting list, this means that you keep your place in line and automatically become registered for the upcoming semester directly after the children who already have a spot with platsgaranti. Then you have good chances of getting in the following semester. If you get a spot this semester, you are of course guaranteed a spot in the upcoming ones as well.

In most locations, we have lessons on one of the Easter holiday days to avoid a two-week break. We always have a break from Maundy Thursday to Easter Monday, but lessons from Thursday to Monday before and after Easter, except in some municipal locations that are closed throughout the Easter holiday.

If we are forced to cancel a lesson, for example because the instructor falls ill at short notice, the semester will be extended by one session.

We reserve the right to make changes to the course offerings.

Force Majeure
In the event of circumstances that could not have been foreseen and over which we, as the provider, have no control, which result in our services not being able to be carried out as planned, we as the provider have no obligation to deliver. Force majeure may occur in, for example, extreme weather conditions, war, riots, fire hazard, explosion danger, or other circumstances beyond the control of the provider. However, we will always do our best to deliver, which may mean that the lessons will be conducted in another form to comply with the recommendations of the authorities. We may also postpone lesson sessions.

All participants are covered by accident insurance during the activities.